While working through the design, VanBelkum was attentive and ready to understand the business’ daily needs along with barriers and wish lists. They seemed to really care about the well-being of the organization and the mission with attention to details.
David’s House and VanBelkum were able to design a solution that updated the entire communication system including the hosted phone system, carrier services, as well as new internet service providers (ISP) to optimize. The plan expanded options and functionality creating more mobility and ease of use for staff, as well as for residents.
Working together, we were able to look at the long term “big picture”. It was clear that while paying an early termination fee from the old provider was not favorable, the new plan saved David’s House twice as much over the next 3 years. It also provided the additional ongoing support and advanced functionality that was desperately needed.
Additionally, VanBelkum worked with the current IT company to make sure the network was able to configure correctly with this new system and utilize the new dual internet solution creating stable quality of service.