that Keep Up
A Changing Industry
The food and dining industry has seen some massive changes over the last few years. Hit hard by the pandemic, businesses of all types were forced to adapt to new methods of serving customers in a “hands-off” manner; takeout, curbside pickup, and delivery helped keep restaurants afloat while in-person dining was not an option.
With new delivery methods comes new challenges in customer communication, and keeping lines of communication open with customers is even more vital now than it has ever been.
Your restaurant’s communication technology has become a lifeline to keeping your business thriving during a time of great uncertainty and rapid changes.
There are many channels of communication customers can use to order food, from good old-fashioned phone calls to more high-tech options like text messaging and third-party apps. Unfortunately, many restaurants in the foodservice industry lack the necessary infrastructure to capitalize on the increasing sophistication of communications technology.
Things like high-quality phone systems and high-speed internet are the backbone of support for these emerging technologies, and many businesses are struggling to meet their customers on their preferred channels. In a time where restaurant sales have declined over 19% and executive shutdown orders come at any time, no restaurant can afford to miss out on potential sales.
Connecting Restaurants to Customers
VanBelkum has helped Michigan restaurants improve their communications tech for 60+ years. We’ve been on the forefront of every major technological shift in the dining industry, giving restaurants the ability to connect with their customers on their terms to capture every possible sale. From fast, reliable internet to feature-rich phone systems to modern security controls, we make sure you have the infrastructure and technological investment to take advantage of every possible opportunity.
Businesses with multiple buildings often have trouble with bandwidth management. Here's how VanBelkum solved that problem for a local small business.
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Multiple Buildings, One Internet Provider
In Their words
Jennifer J. - MJ Verdant
Vanbelkum's products and service have been amazing! We had a new building with some pretty high tech requirements. They worked with us to figure it out and maintain systems ongoing. Highly recommend!
Steve S. - Instant Cash Advance
Anytime we have issues the Vanbelkum team is great to work with. Quick to respond and very fast to get the requested results we need. Jennifer has been my contact person and takes my calls no matter what time or day it is. The communication is direct, fast and gets results.
Tim R. - Gordon Water
VanBelkum has been great for our company! We switched a few years ago and would not go back! Everyone from Jenifer Jackson to Angel, Ashton, Heather, Ernie, Steve, and Dwain is always so helpful when I ask questions or need changes. The reason I know all of their names is because each of these individuals have been awesome at working with us throughout the last few years. I would recommend them 10 times out of 10!
Brian B. - Ken Bleeker Insurance Agency
VanBelkum Has done a great job for us. They took care of our old analog phone system for 30 years. Even when it was embarrassingly out dated they kept us going. Greg Ingersoll is our sales person who was encouraging but not pushy for the last 4 years trying to get me to VOIP. He won out just 6 months before Covid and we replaced our dinosaur with a sweet new VOIP system. Just in time to take it home with us for the stay at home order. We plugged it in and no one even knew we were away. We transferred calls, had group meetings and paged each other seamlessly. It was amazing. Great Job VanBelkum and all of its team. Your always there for us! Even when we are away.
Jennifer L. - Park View Family Dentistry
VanBelkum was recommended to me to provide low voltage cabling & to set up a phone system and security cameras in my new build dental office. I found this company, especially my consultants Jennifer & Dallas, to be extremely knowledgeable and accessible in setting up those systems and addressing any issues quickly and effectively. I highly recommend VanBelkum!
Trevor B. - Axios HR
VanBelkum has been a great partner to work with over the years. We have been very happy with their VOIP services, and their customer service is excellent. They are extremely knowledgeable, especially with complex VOIP setups. In addition to VOIP they have helped us with some other items- including building access controls, IP Cameras, and WiFi. Highly recommend their services on all fronts.
Shawn V. - Miedema Auctioneering
Tech support and help desk always polite, respectful and quick to respond. Really enjoy working with this company.
Jonathan W. - Nordic Hot Tubs
Jenifer has been AWESOME to work with the last couple years. VanBelkum helped us switch from analog phones to VOIP, and a year or so later they are installing a camera system for us. There are great people here, that are very responsive and do whatever it takes to get the job done!
Shane M. - David's house Ministries
We our company was looking for a new telecommunications service provider the team at VanBelkum impressed me with the time they invested to learn about our organization and how the matched the services to meet our needs. The service has been reliable and tech support responds quickly when needed.